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FAQs
What is a bulk water filling station?
A bulk water filling station is a secure, self-serve system that allows approved users—such as contractors, haulers, and rural residents—to access and pay for large volumes of potable water. It’s typically installed by municipalities to manage and monitor non-residential water distribution.
How can I provide public bulk water access to haulers?
You can install an automated bulk water fill station that allows 24/7 access to authorized users. Stations can have point of sale payment options for a basic water vending solution. Additional features can also be included via an integrated software package—allowing customer accounts, PIN code access, automatic or prepaid payments, etc. These systems reduce staff workload and track water usage.
Can water haulers or contractors access water through this system?
Yes. Our stations are designed specifically for water haulers, construction companies, agricultural users, emergency services, and municipal/city use.
How does a bulk water fill station work?
Users access the station with a secure PIN, key card, or mobile app. They select the volume they need, the system meters the water, and billing is either prepaid or invoiced. Usage data is logged for accountability.
Is the water from the filling station potable?
Yes. Our systems are designed to dispense clean, potable water that meets municipal and provincial/state drinking water standards. Applications for reuse water are also available.
Can the system handle billing and reporting automatically?
Absolutely. Our bulk water stations feature built-in automated billing, detailed usage reporting, and integration options for municipal accounting software or payment gateways.
Is it safe to have public access to bulk water?
Yes. Our stations are designed to promote secure water access and user accountability. Prevent hydrant misuse, water contamination risk, inaccurate volume reporting, etc. Access is controlled through secure login systems, and every transaction is logged. You choose who gets access and under what terms—prepaid, billed monthly, etc.
Can we set different pricing for different user types (e.g., contractors vs. residents)?
Yes. Pricing can be configured based on user profiles, volume discounts, etc, allowing full control over water access and revenue.
What kind of maintenance does the system require?
Very little. These systems are built for all-weather use and designed for minimal maintenance. The majority of support and maintenance inquiries can be handled via virtual support. Onsite technical support can also be made available.
How quickly can a truck be filled at the station?
Flow rates are configurable based on your water supply and usage needs. Our systems can fill large tanks quickly and efficiently—ideal for high-volume users.
Can we monitor water usage remotely?
Yes. Our stations come with remote monitoring capabilities, including real-time access to water usage data, system status, and user activity.
Is this suitable for rural water access?
Absolutely. Many municipalities use these stations to give unserviced rural residents a convenient, fair way to purchase clean water locally.
Can we install more than one station in our city or region?
Yes. Multiple stations can be networked and centrally managed, allowing flexible deployment across your service area.
Do you offer customizable solutions for different municipal needs?
Yes. We tailor each system to meet your technical, operational, and administrative needs—whether it's water flow, user access control, billing structure, or reporting.
How do we get started with installing a bulk water station in our municipality?
Contact us for a free consultation. We’ll assess your needs, recommend the right configuration, and guide you through permitting, installation, and setup.
"The Portalogic system is reliable and provides us with information we never had before. Couple great customer service with an excellent product and you have a superb system that many others will want to use and enjoy its benefits. We are proud to be using the Portalogic system and I am sure others would benefit as much as us"
City of Anchorage, Alaska